From First Click to Personalized Care — In Days, Not Months
Three simple steps to connect with a licensed provider, get evaluated, and start a treatment plan built around you.
Start Your Free AssessmentComplete Your Free Assessment
Start by answering a few questions about your symptoms, health history, and goals. The assessment is free, private, takes about 5 minutes, and doesn't require a diagnosis or referral. Your answers help us match you with the right provider for your needs.
Meet Your Licensed Provider
We match you with a licensed, board-certified provider in your state. You'll connect by secure video for a comprehensive evaluation. For mental health, the first visit typically lasts 40-45 minutes. Most members are seen the same day or the next business day — no waitlists.
Start Your Personalized Plan
Your provider builds a treatment plan tailored to your symptoms, history, and goals. This may include medication where clinically appropriate. From here, you get ongoing medication management visits, medications shipped directly to your door through our pharmacy partners, and 24/7 messaging with your Care Team.
What Happens During Your First Visit
A comprehensive evaluation — not a rushed check-in.
Assessment Review
Your provider reviews the health questionnaire you completed before the visit.
Symptom Discussion
You discuss your symptoms, concerns, and goals in depth with your provider.
History Review
Your medical and mental health history is reviewed to understand the full picture.
Diagnosis
Your provider establishes or confirms a diagnosis based on the evaluation.
Treatment Plan
A personalized treatment plan is built around your specific needs and goals.
Medication Discussion
Medication options are discussed if your provider determines they're clinically appropriate.
Mental health evaluations typically last 40-45 minutes. Weight management and sexual health visits may vary.
What Happens After
Your care doesn't stop at the first visit.
Ongoing Visits
Follow-up appointments are scheduled based on your treatment plan and clinical needs. Most patients start with more frequent visits and transition to maintenance as symptoms stabilize. Your provider determines the schedule.
24/7 Care Team Messaging
Message your provider and Care Team anytime through the secure patient portal. Non-urgent messages are typically answered within two business days. No extra charge — it's included in your membership.
Prescription & Pharmacy Support
Your medication is fulfilled by our pharmacy partners and shipped directly to your door — no pharmacy visits needed. Refill support and medication adjustments are handled through the portal.
Everything Included in Your Care
Secure Video Visits
Meet your provider face-to-face from anywhere, on any device.
24/7 Messaging
Your Care Team is always a message away — no extra charge.
Prescription Management
Refills, adjustments, and pharmacy coordination handled for you.
Same-Day Scheduling
Most members are seen the same day or next business day.
Licensed Providers
Board-certified, state-licensed professionals — not chatbots.
HIPAA Compliant
Every visit and message is encrypted and protected.
Not Sure Where to Start?
Choose what you'd like to address — your provider handles the rest.
Common Questions
Answers about visits, prescriptions, and how ongoing care works.
Most members are seen the same day or the next business day. Once you complete your free online assessment, we match you with an available licensed provider and schedule your first appointment as quickly as possible.
Your first visit is a comprehensive evaluation by secure video. Your provider reviews your assessment, discusses your symptoms and history, establishes or confirms a diagnosis, and develops a personalized treatment plan — including medication options where clinically appropriate. Mental health evaluations typically last 40–45 minutes.
Not yet. Creating an account does not establish a provider-patient relationship or guarantee treatment. A provider-patient relationship begins only after you are evaluated by a licensed provider, and care may be subject to state eligibility requirements.
Yes. Members can securely message their Care Team through the patient portal 24/7. Non-urgent messages are typically answered within two business days.
Care Starts With One Step
Your free assessment takes about 5 minutes. No commitment, no payment required.
Start Your Free AssessmentMost members see a provider the same day.